General FAQ

Frequently Asked Questions about MoreApp

Can you Work in the Same Folder at the Same Time | MoreApp
It's possible to work in the same folder at the same time.  Yes, you can work with multiple colleagues in the same folder in the Platform. Make sure...
Wed, 1 May, 2024 at 2:11 PM
Where can you find your Customer Number | MoreApp
You can find your customer number in the left upper corner of the Platform and in the App. a) Platform: Log in to the MoreApp Platform and take a look i...
Wed, 1 May, 2024 at 2:12 PM
How Long is an Invitation Valid | MoreApp
If you have received an invitation from MoreApp to activate your account, the invitation will be valid for 30 days.  After 30 days the invitation expire...
Wed, 1 May, 2024 at 2:12 PM
How to solve a Login Error in the App | MoreApp
Are you trying to log in but you are receiving an error message? Follow our tips in this Help Center post!   When an "Invalid ID Token" error ...
Wed, 1 May, 2024 at 2:12 PM
Does the App automatically Log Out | MoreApp
No MoreApp account yet? Sign up here. Yes. You will automatically be logged out of the App after 30 days of inactivity. Want to fill in your forms? Ente...
Wed, 1 May, 2024 at 2:12 PM
What is the difference between our App, Web App and Platform | MoreApp
The differences between our App, Web App and Platform Use MoreApp to create your own digital forms and automate your workflows. To make sure you underst...
Wed, 1 May, 2024 at 3:15 PM
Is Data Synchronised between Devices | MoreApp
Yes, your work is automatically saved to the cloud and synchronised with all your devices. This allows you, for example, to start filling in the form on you...
Wed, 1 May, 2024 at 3:13 PM
How can I cancel my subscription | MoreApp
You can cancel your subscription on the Billing page of the MoreApp Platform. Note: Only Account Owners and users with Billing rights can cancel the s...
Wed, 1 May, 2024 at 3:13 PM
How Timezones affects my Submission | MoreApp
If you are working in a different timezone than our server, the meta date of your submission will be based on our timezone. The Meta Registration Date o...
Wed, 1 May, 2024 at 3:14 PM
What to do when your Company name has changed | MoreApp
Did your company name change and do you want to adjust this for your next invoices? Follow the steps in this Help Center post. No MoreApp account yet? S...
Wed, 1 May, 2024 at 2:14 PM