It can happen that you forgot your password or you just want to change it. Follow the next steps to choose a new password. 

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1. Changing your password

In the Platform and in the app you can click on Forgot your password.

Fill in your email address and hit Send password reset email.

You will receive the following email. Click on New password. 

Note: The password reset is valid for 4 hours

The following screen appears. Here you can enter the new password. Make sure the password contains at least 8 characters.


You have now set a new password! 

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