It can happen that you forgot your password or you just want to change it. Follow the next steps to choose a new password. 


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1. Changing your password

In the Platform and in the app you can click on Forgot password.



Fill in your email address



You will receive the following email. Click on New password. 


Note: The password reset is valid for 4 hours




The following screen appears. Here you can enter the new password. Make sure the password contains at least 8 characters.

 


You have now set a new password! Click on To the portal and you can log in with your new password! 



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