MoreApp offers Support via email, chat and phone throughout the week. In this Help Center post, we explain what you can expect from our Support service.
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Our Support colleagues are happy to help you via chat, email (support@moreapp.com) or phone (+31 (0) 10 311 1024) from Monday to Friday between 09:00-17:00 (CET). We strive to get back to you within 48 hours.
Included in our Support service:
We are committed to working together with you to resolve any issues related to our Platform or App.
We offer expert advice and share useful Help Center posts to help you get started.
We ensure your valuable feedback is passed on to our Product team and, if applicable, included in our Feature Requests.
Excluded from our Support service:
We do not provide Support with HTML customisation for PDF reports, but we have some useful Help Center posts to assist you.
We do not provide custom work, such as creating integrations and widgets.
We do not create new passwords for your account.
Dedicated Support
Exclusively for our Forest Customers, we offer an extra service called Dedicated Support. This means your questions will always be given priority.
Additional Support services edicated Support
In case you need extra help to create forms or specialised technical advice we offer a Support Contract! Find more details here.
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